Terms and Conditions

OUTLOOK

This website is operated solely by Confidential Collection. Throughout this website, the terms "we" ,"us" and "our" refers to Confidential Collection. 

By visiting our site and/ or by purchasing any of our products, you are completely engaged in our service and agree to be bound by these terms and conditions.

WEBSITE TERMS

By visiting our website, you represent that you are at least the legal age (at least the age of 18 in most states) or being monitored by a parent or an adult (at least the age of 18 in most states).

As a "visitor" on our website, you must not transmit any code and/ or viruses that could potentially damage our website. 

OUR PRODUCTS

The products that we are presenting you are exclusively sold on our website. Our products may have very limited quantities and are subject to be removed and/ or altered without any notice.

Our products also goes trough quality assurance before it gets packaged and sent out, just to make sure the products we present you are not damaged or defected.

We have made extensive efforts to display our product's color(s) and image(s)*. We cannot guarantee that your electronic device's display of any color is accurate.

PRICE CHANGE

Prices on our products are subject to change without any notice. 

PROMO CODES

We want to present our customers with the best price possible. All of the codes that are listed on our website and social media platforms (Facebook, Instagram, Twitter and YouTube) applies only to our Confidential Cases.

Promo codes on our products are subject to change without any notice. 

RETURNS AND/ OR EXCHANGES

We fully exercise our ability to please our customers. But we currently cannot grant any returns and or exchanges unless the mistake occurred on our end.

PAYMENT REFUND

A refund of full payment to your original form of transaction will only be granted when: (1) We are suspicious of any fraud transaction(s). (2) We are not in any position to grant your request of a specific size. (3) Our specialist is not able to receive your "Style and Size Form". In this case (3), we will make multiple efforts to reach you before a refund is granted. Once a refund takes effect we will notify you via email. A refund could take 7-14 business days to reflect on your financial statement from the initial transaction date.

SHIPPING COST  AND SALES TAX

Shipping cost and sales tax are listed and recognized on our website before confirming purchase(s).

CREDIT CARD/DEBIT CARD PRIVACY

Any financial (credit card and/ or debit card) information obtained from you through our site will not be sold, loaned or rented. All financial information will be kept private and confidential.

PERSONAL INFORMATION PRIVACY

Any personal information obtained through our website from our future and past customers will not be shared, sold, loaned or rented. All personal information will be kept private and confidential.

SERVICE REFUSAL 

We reserve the right to deny service(s) to anyone for any reason at any time. 

PHOTOS/IMAGES

*Photo credit to the owner(s).

*No copyright infringement intended

*Fair Use

OUR CONTACT INFORMATION

Any questions, comments or concerns regarding our "Terms and Conditions" should be sent directly to [email protected]